User Agreement & Terms of Service
Last updated:
This agreement covers the NodeMail website, account, macOS app and Pro service. Signing in does not purchase a subscription or authorize recurring charges. The Privacy Policy separately explains data handling.
NodeMail operator: ApeMotion Technologies, LLC.
Location: Cheyenne, WY, United States
Product and accounts
NodeMail is licensed for use with mailboxes you own or are authorized to manage on macOS 14 or later. Your NodeMail account manages sign-in and Pro access; it is separate from the mailboxes added in the app. Signing in does not grant the account service access to your mail, mailbox credentials or proxy settings.
Responsible use and security
Use NodeMail lawfully and respect your mail and proxy providers’ terms. Do not send unlawful spam, access others’ accounts without permission, or attack the service. Protect your sign-in methods and backups. The license is for one person with up to five active app sessions; signing in on a sixth installation revokes the oldest session.
Plans, renewal and cancellation
Free supports one mailbox; Pro supports up to 50 per Mac at USD 4.90 monthly or USD 30 yearly, with no free trial. Taxes and the total are shown before payment. Subscriptions renew automatically until canceled through Account → Subscription and billing, or support if that fails. Cancellation stops future renewal and retains access through the paid period; signing out or uninstalling does not cancel. Annual renewals receive a reminder. Payment failure has a seven-day grace period; verified Pro works offline for up to 24 hours. Downgrading restricts excess mailboxes without deleting local mail or settings.
Refunds
Contact support within 14 calendar days of your first Pro purchase for a full refund without giving a reason, normally once per person; evident abuse may be refused subject to law. Annual renewal payments can be fully refunded on request within seven calendar days. Monthly renewals are normally non-refundable except duplicate, incorrect or unauthorized charges, serious product failure, or legal requirements. Verified billing errors are refunded in full for the incorrect amount. Persistent core Pro failures that cannot reasonably be repaired may receive full or partial refunds; third-party mail, proxy or network faults do not automatically qualify. Cancellation alone is not a refund, and unused days are not automatically prorated. Approved refunds return to the original payment method; full refunds cancel the subscription and stop new Pro access, subject to the existing offline window. More favorable mandatory refund or withdrawal rights prevail.
Availability, restrictions and rights
Delivery and connectivity also depend on your providers and network; uninterrupted or error-free operation is not guaranteed. We may proportionately restrict access for material misuse, security risks or legal obligations, with notice where practicable. Nothing here excludes mandatory consumer remedies or liability that cannot lawfully be limited, including fraud or applicable gross-negligence liability.
Support and changes
For support, refunds or complaints, email support@nodemail.app with your account and necessary payment reference, never your full card number or security code. Contact support first to change your contact email; the supplied link still requires account authentication and new-address verification. Material changes will be explained before taking effect as required by law and will not retroactively remove accrued rights. Seller details must be disclosed before a paid purchase.